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What do I use Twitter for? |
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While everyone experiences Twitter differently, here are a few areas that might interest you to help you get started.- News and politics: Get the latest on local and global news, watch political events as they unfold, and take a part in communities and social movements.
- Sports: From the Olympics to the NFL draft, get real-time updates, see what the star players have to say, and connect with fans around the world.
- Pop culture: See what your favorite celebrities are up to by following them on Twitter and joining in on the conversation.
- Influencers: Find out what thought-leaders and experts in your industry are saying, and connect with creators, artists, and celebrities.
- Utility: Get commuter info and updates, receive disaster updates and support, and reach customer service agents without having to call.
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Why am I not seeing group messages? |
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You can start and participate in group messages when using twitter.com, the Twitter for iOS or Android apps, and TweetDeck. |
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How can I stop someone from sending me Direct Messages? |
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To stop receiving Direct Messages from someone:- 1.Locate the conversation from the account, and click or tap to open it.
- 2.Click or tap the more icon(twitter.com and iOS) or tap the overflow icon (Android) and select Flag.
- 3.Confirm your choice.
Note: The account will not be able to send you a message until you send them a message first. Alternatively, to stop receiving messages, you can block the account. Blocked accounts cannot send you messages, unless you unblock them. |
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Where can I find trends? |
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Trends are available on the Twitter for iOS app, the Twitter for Android app, and twitter.com. On Twitter's mobile apps, you can find trends by simply tapping on the search icon (Twitter for Android) or the Explore tab under the Trending Now section (Twitter for iOS). When signed in to twitter.com on a desktop or laptop computer, trends are listed in many places, including the Home timeline, Notifications, search results, and profile pages. |
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How are trends determined? |
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Trends are determined by an algorithm and, by default, are tailored for you based on who you follow, your interests, and your location. This algorithm identifies topics that are popular now, rather than topics that have been popular for a while or on a daily basis, to help you discover the hottest emerging topics of discussion on Twitter. Note: The number of Tweets that are related to the trends is just one of the factors the algorithm looks at when ranking and determining trends. Algorithmically, trends and hashtags are grouped together if they are related to the same topic. For instance, #MondayMotivation and #MotivationMonday may both be represented by #MondayMotivation. You can choose to see trends that are not tailored for you by selecting a specific trends location on twitter.com. Location trends identify popular topics among people in a specific geographic location. |
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What does the # sign mean? |
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You may notice that some trends have # sign before the word or phrase. This is called a hashtag and is included specifically in Tweets to mark them as relating to a topic, so that people can follow the conversation in search. click here for more information about hashtags. |
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Will I see world and local events in my trends? |
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Absolutely. When signed into your account on the web, trends will be tailored for you based on your location and who you follow. There will be many world and local news events and conversations that will appear in your trends regardless of your personalization. |
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Can I see trends for a specific location? |
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Yes, but only on twitter.com. To view trends for a specific location, click Change in your trends box. You can choose to Keep tailored trends based on your location and who you follow, or you can select Change to choose a nearby location or search locations. If you don't find your preferred country or city, it means we're not receiving enough Tweets from that geographical area to create a list. You can look up local Tweets on any topic by using advance twitter search operators. |
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What happens when I click or tap on a trend? |
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Clicking or tapping any of the trends takes you to the Twitter search results for that trend. You'll see all Tweets including that phrase or hashtag. To see what people are saying about a previous trend, perform a search for that keyword. |
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How can I participate in a trend? |
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Simply post a Tweet including the exact word or phrase as it appears in the trends list (with the hashtag, if you see one). Due to the large number of people Tweeting about these specific trends, you may not always be able to find your particular Tweet in search, but your followers will always see your Tweets.Note: Twitter also filters searches for quality. To understand what types of behavior could cause your Tweets to be filtered out, click here |
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Are there rules for trends? |
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Yes, and we outline them in the twitter rules because it is possible to abuse trends. The following behavior could cause your account to be filtered from search or even suspended: - Adding one or more topics or hashtags to an unrelated Tweet in an attempt to gain attention in search.
- Repeatedly Tweeting the same topic or hashtag without adding value to the conversation in an attempt to get the topic trending or trending higher.
- Tweeting about each trend in order to drive traffic to your profile or website, especially when mixed with advertising.
- Listing trends in combination with a request to be followed.
- Tweeting about a trend and posting a misleading link to something unrelated.
Trends descriptionsBelow some trends, you may see the approximate number of Tweets associated with the trend, or personalized context such as who in your network is Tweeting about it. Additionally, when a Moment is found to be relevant to a trend, we may use the title of the Moment as the trend's description. |
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How do I turn Retweets off? |
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- You can turn off Retweets for a specific user if you don't like what they share. Select Turn off Retweets from the gear icon on a user's profile to stop seeing Tweets they've Retweeted.
- Turning Retweets on or off is not retroactive, meaning that you can't remove Retweets that are already in your timeline.
- It is not possible to turn off ALL Retweets from ALL users.
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How to undo a Retweet? |
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From web:- Find the Retweet you'd like to undo.
- The Retweet button will be highlighted.
- Click the Retweet button and the Tweet will be removed from your profile timeline.
Note: Undoing a Retweet will remove it from other timelines, however it may still appear on mobile devices displaying cached timelines or in cross-postings to third-party sites, such as Facebook. From mobile apps:- Find the Retweet you'd like to undo.
- The Retweet icon will be highlighted.
- Tap the Retweet icon.
- Tab Undo Retweet to confirm and the Tweet will be removed from your profile timeline.
Note: Undoing a Retweet will remove it from other timelines, however it may still appear on mobile devices displaying cached timelines or in cross-postings to third-party sites, such as Facebook. |
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How to use Quote Tweet to add your own comments? |
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From web:- Hover over a Tweet.
- Click the Retweet button
- A pop-up will show you the Tweet and a comment box.
- Type your own comments in the Add a comment field.
- Click the Tweet button.
- The Tweet will then be shared with your followers as a Quote Tweet.
From mobile apps:- Go to the Tweet you'd like to share.
- Tap the Retweet icon .
- Tap Quote Tweet.
- Add a comment and tap Tweet.
- The Tweet will then be shared with your followers as a Quote Tweet.
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How to delete a Quote Tweet? |
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From the Twitter for iOS app:- In the top menu, you will either see a navigation menu iconor your profile icon. Tap whichever icon you have.
- From the menu, tap Profile.
- Locate the Quote Tweet you want to delete.
- Tap the icon located at the top of the Tweet.
- Tap Delete.
- Tap Yes to confirm.
Via twitter.com:- Go to your profile.
- Locate the Quote Tweet you want to delete.
- Click the more icon
- Click Delete Tweet.
- Click Delete to confirm.
Note: Quote Tweets do not count towards the 140 character limit. Undoing a Quote Tweet will remove it from other timelines, however it may still appear on mobile devices displaying cached timelines or in cross-postings to third-party sites, such as Facebook. |
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What types of tweets and where they appear? |
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General Tweets- Definition: Any message posted to Twitter containing up to 140 characters.
- Where it appears for the sender: On the sender's profile page and Home timeline.
- Where it appears for the recipient: In the Home timeline of anyone who is following the sender.
Mentions- Definition: A Tweet containing another account's Twitter username, preceded by the "" symbol. For example: HelloSupport!
- Where it appears for the recipient: In the recipient's Notifications tabs, which is accessible only by them. Additionally, mentions will appear in the recipient's Home timeline view (not on their profile) if they are following the sender.
- Who else sees it: Anyone on Twitter who is following the sender of a mention will see the Tweet in their Home timeline.
Note: When you post a Tweet beginning with an username, only people who follow both you and the account you are mentioning will see the the Tweet in their Home timeline. If you'd like all of your followers to see the Tweet, the best way is to Retweet or Quote Tweet your Tweet. Replies- Definition: A reply is when you respond to another person's Tweet.
- Where it appears for the sender:On the sender's profile page.
- Where it appears for the recipient: In the recipient's Notifications tab. Like mentions, replies will also appear in the recipient's Home timeline if they are following the sender.: On the sender's profile page.
- Who else sees it:Anyone following the sender and the recipient of a reply will see it in their Home timeline.
- Places it will never appear: On anyone's profile page, unless they sent the reply.
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What other things you might want to know? |
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About Retweets: You'll find Retweets in your timeline, your profile, and other profile pages on Twitter. To learn more about where Retweets (and your Tweets that have been Retweeted by others) appear on Twitter, read our about retweets artical. About Quote Tweets: The Quote Tweet feature allows you to Tweet another person's Tweet with your own comment added. To learn more, read our retweeting another tweet artical. About replies sent from accounts with protected Tweets By protecting your Tweets (making them private), you're telling us that you don't want anyone to see any of your Tweets unless you've accepted their follow request. If your Tweets are protected and you send a reply or mention, only those you've approved to view your Tweets will ever be able to see them. If you want to send Tweets such as mentions or replies to people who are not following you, unprotect your Tweets to make them public. |
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Where replies between other people appear? |
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If you're not the sender or recipient of a reply, you may still see a reply to someone else in your timeline. You will see replies in your Home timeline if you are following both the sender and the recipient of the reply, or if we think the reply is relevant to you. Otherwise, you won't see the reply unless you visit the sender's profile page. If you send a reply to someone, it does not show on their profile page. Only replies that person has sent will show on their profile. |
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What are Promoted Tweets? |
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- Promoted Tweets are ordinary Tweets purchased by advertisers who want to reach a wider group of users or to spark engagement from their existing followers.
- Promoted Tweets are clearly labeled as Promoted when an advertiser is paying for their placement on Twitter. In every other respect, Promoted Tweets act just like regular Tweets and can be retweeted, replied to, liked, and more.
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When should I use Promoted Tweets? |
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Promoted Tweets are regular Tweets with the added bonus that they can reach more people who are interested in your business. They should be used to place your best content in front of the audience that matters to you at the right time. If your goal is to drive a particular action via Twitter, Promoted Tweets are a great place to promote engaging content that includes a call to action to users. Using Promoted Tweets you can: - Drive website traffic by asking users to click on your best content.
- Offer coupons and deals in the copy of your Tweets.
- Drive leads using Lead Generation Cards
- Promote sales and giveaways.
If your goal is to drive awareness for your business, Promoted Tweets can do this in a variety of ways:- Expand the reach of your content like blog posts, white papers, and more.
- Connect with influencers and brand advocates by ensuring they see your content.
- Promote awareness around events and product launches.
- Ask for retweets to gain an even broader audience for your messages.
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Where do users see Promoted Tweets? |
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At the top of relevant search results pages on twitter.com. Promoted Tweets from our advertising partners are called out at the top of some search results pages on Twitter.com and through select ecosystem partners.
- In Search Results for a Promoted Trend. Users may also see a Promoted Tweet in the search results when they click on a Promoted Trend.
- Home Timelines. Promoted Tweets may be visible within a user's timeline if an advertiser has promoted a Tweet that is relevant to that user.
- User profiles. Promoted Tweets will display on select user profiles that fit the targeting credentials configured for a campaign.
- Official Twitter clients. Promoted Tweets from our advertising partners may also be displayed through Twitter's official desktop and mobile clients, including Twitter for iPhone, and Twitter for Android, among others.
Note: It's possible that a user will see a Promoted Tweet that does not appear on the advertiser's profile page. Advertisers have the option to send highly targeted and relevant Promoted Tweets to a specific audience only, without that Tweet being sent to all followers. However, any Promoted Tweet a user might see is still a part of Twitter, and can generally be found by searching for the Tweet. |
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How does twitter determine which Promote Tweets display in a user's timeline? |
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- A Promoted Tweet will appear in a user's timeline only if the Tweet is likely to be interesting and relevant to that user.
- Our platform uses a variety of signals to determine which Promoted Tweets are relevant to users, including what a user chooses to follow, how they interact with a Tweet, what they retweet, and more.
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How often will people Promote Tweets in their timeline? |
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- We're focused on providing a great user experience, first and foremost. As a result, we're being thoughtful in how we display Promoted Tweets in users timelines conservative about the number of Promoted Tweets that people see in a single day.
- Any Promoted Tweet people see in their timeline will appear just once, at or near the top of their timeline. Then, the Promoted Tweet will scroll through the timeline like any other Tweet.
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Where in the user timeline will Promoted Tweets appear? |
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Any Promoted Tweet people see in their timeline will appear just once, at or near the top of their timeline. Then, the Promoted Tweet will scroll through the timeline like any other Tweet. |
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Can users dismiss a Promoted Tweet if they see one in their timeline? |
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Users who dislike a Promoted Tweet can simply dismiss it from their timeline with a single click, using the Dismiss button that appears as part of the Tweet. |